Safeway Moving Inc

I contracted with Safeway Moving, Inc. in Davie, Florida to move my belongings from Public Storage in Davie, Florida (10600 State Hwy 84, Davie, FL 33324) to Orange, CA at my Public Storage unit there. I recently moved back to California from Davie, Florida, and moved into a senior apartment complex. Business was conducted without any issues UNTIL after the Safeway movers placed my belongings (100 items - boxes and a few pieces of small furniture) on their truck on August 5, 2025. The mover person asked me when my earliest day of delivery would be. I said that August 19, 2025 would be my first day of delivery. After August 5, 2025 I have not received any calls or texts from Safeway Moving, Inc. Their license numbers are: USDOT 3756000 and MC-1335229.

Their phone numbers are (844) 728-6899 or (844) 569-4550.

I began calling Safeway after August 19th and asked what the delivery date would be. The answers were that "Dispatch" had no delivery date as of yet.. I called August 20, 2025, August 26, 2025 (twice), and September 4, 2025.

I talked to several different people including Marjorie and Christine. None of them gave me a delivery date. I emailed the President of Safeway Moving, Inc. (Boris Svirsky) on August 26, 2025 and September 4, 2025 asking for a delivery date. I have had no response to either of my emails.

I am 77 years old and this problem is causing me tremendous anxiety. One of the boxes contains the ashes of my late husband.

Move size: 1 Bedroom Home Service cost: $3795

Salesman underbid my job and gave me my first “guaranteed“price. He Promised to be there every step of the way but disappeared, even not returning my phone calls . Final call from dispatch gave me my “guaranteed “ 2nd price, a significant increase. Pick up truck gave me my 3rd”guaranteed “ price, yes, another increase. I’mnow 2 price increases into the process. Pick up/Packer also gave me a not-thinly veiled threat that they had my stuff and would hold it hostage until I paid what they wanted.Customer Service people were great and could see my frustrations with communication but weren’t able to help much (Management sucks!) Delivery crew was great. However they didn’t have the hiding spot for the feet for my entertainment center. A little “Easter Egg” left by the movers. Now I have to find a handyman to attach the feet. NEVER AGAIN! I have a job number. I can prove that I am an unhappy customer.

Move size: 3 Bedroom Home Service cost: $7800

I just want everyone to know what a great moving experience I had with Safeway Moving out of Denver. Guy , the foreman was professional and just all around a great person. He came in explained what the process was , went over my items - BEFORE he loaded and there were some items I had forgotten and they were added to the list / documents as they should be . My price went up a little because of those things I missed but I was moving them and you have to pay for what you move. They also packed my boxes appropriately - not dead space like you see pictures of other movers doing and they put my items on the truck. The way the loaded the truck was interesting to watch- nothing moved- last time I moved all my items were so loosely loaded- I had breakage. This time I had a scratch on a coffee table . I highly recommend these guys- they are not the cheapest but remember you do get what you pay for - they are one of the best though. Thank you Safeway Moving-Denver!!

Move size: 3 Bedroom Home Service cost: $6650

Do not trust the Google Reviews! They pay for them, and hold household goods hostage. Safeway Moving is the moving company that other companies warn you about. They charged us 140% of the original quote upon pickup (when it was too late to do anything about it), and they called me upon delivery to say they weren't even going to attempt to deliver anything until after I paid an additional $525, ontop of the $3300 "flat fee" they had already charged me. They threatened that if I don't pay they would put my items in storage, and then charge me the storage fee, shuttle fee, and re-delivery fee (no quote given, but I can't imagine it would be less than $2000). This goes against federal regulations, and I've already complained to the BBB and FMCSA.

We did end up getting our items back, however we had to rent a uhaul, meet them in a Wal Mart parking lot, and then move the stuff in ourselves. They forced us to pay the full 100% before they'd let us touch our items, even though they did not uphold their end of the agreement by moving in our stuff, and setting it all back up. Also, we have unpacked about 2 boxes, and already found several items are broken.. Very shady company. It has turned me off from ever hiring a moving company again. -- Way to kill the industry with your dishonesty, Safeway.

Move size: 2 Bedroom Home Service cost: $3300

I paid for a reservation for pick up May 25th with backup date of May 26th. I confirmed with them over the phone the pickup date of the May 26th. On May 25th I called them to see at what time they would pick me up and they changed my pickup date without my consent or any warning. I needed to move the 26th (hence the paid reservation) so I could not move the pickup date to anything other. So far, they have yet to reimburse my deposit for the reservation they did not make. I suggest anyone to stay away from this company. They are scammers and thieves.

Move size: Studio Service cost: $360

Most dishonest company ever! Broke everything they moved for me. My solid top kitchen table was in two pieces. Everything I paid them extra money to pack, they broke. Five months later insurance is sending me a laughable amount of money for the amount and the quality of items they broke. Charged me for boxes and materials they never used. Company has acknowledged this and still has not sent me any money. I will copy and paste this review in various review sites since the reviews I’ve made to the company itself have never been posted. Noticed there are no recent reviews nor are there many reviews posted which most people going through a moving company will post reviews good or bad. They have found a way to get around posting their negative reviews which means if you look at the dates, there have been no positive reviews posted in years. This company needs to be closed down. It is terrible what they do to customers. The man they sent out to do the paperwork knew he had me over a barrel because I had to run home to take care of my Alzheimer’s father since my mother just died. I disputed what he was trying to charge me and my choice was for them to leave my belongings and start over with a different company or sign. I was catching a plane the next morning and had no choice. One of the most shameful companies I have worked with in my lifetime.

Move size: 1 Bedroom Home Service cost: $5500

I got a quote from the manager based on quantity (cubic footage)

The movers got there and said there would be an upcharge because there were items not listed on the list (BS)

I had to leave my sofa and a few other items on the curb in Denver. They also said after it was loaded, they would make an accurate Cu Ft measurement to verify actual space utilized.

They did not. However, being an engineer, I measured the space myself and found it to be significantly less than the estimate.

The driver would not hear of it.

They lost (4) items including an $800 tool box full of tools and an antique chair. The damaged (2) pieces of antique furniture as well. I was reimbursed $200 dollars for all of that.

They just a bunch of thieves and everyone should shy away from them.

Move size: 2 Bedroom Home Service cost: $3600

Horrible, absolutely horrible! If there were negative stars that would be more appropriate. My experience with Safeway Movers could not have been or gone any worse than it did. I have used ABF and United Van Lines with different moves, I regret not going with them on my recent move, unfortunately I went with Safeway Moving, BIG MISTAKE! My only hope is that someone considering Safeway Moving NOT choose them. If you want all the details I am happy to share. Worst moving company in the business, prepare for damages, extortion, and delay.

Move size: 4 Bedroom Home Service cost: $17000

I cannot say enough good things about this company. I moved my Dad out of a senior living center that had an extreme list of move-out rules due to Covid. They followed them exactly, forcing the leasing agent of the building to comment to me that they were the most efficient, Covid-compliant movers he had ever worked with. They went over the top in packing my Dad’s stuff to protect it during transport across the country, and had the place boxed up in 2 hours. They were courteous and kind, and did everything they could to help me get my Dad moved out quickly and safely. I highly recommend them.

Move size: 1 Bedroom Home Service cost: $6500